Resources for Caregivers & Consumers

Resources
Welcome to the RGS Home Care Resources Center
Whether you’re a professional caregiver or a family seeking support, we’ve gathered essential information, guides, and tools to help you navigate home care with confidence and clarity.

📚 Resources for Consumers

• • Department of Human Services Benefit Application
  • Department of Human Services Benefit Application – Online
  • PA Referral Form
  • Physician Certification Form
  • Steps to Apply For Medical Waiver

👩‍⚕️ For Caregivers

• Caregiver Handbook – Download our Caregiver Handbook (PDF) for policies, code of conduct, scheduling, safety protocols, and more.
• Online Paystub and Direct Deposit – ADP
• Health Insurance
• Retirement Account
• Printable TImesheet
• Incident Report Form

👨‍👩‍👧 For Clients & Families

🏠 What is Home Care?

Understand the difference between personal care, companion care, and respite services.

📑 Intake & Authorization

• New Client Intake Packet

• HIPAA Authorization Form

• Consent to Release Information

📅 Scheduling & Visit Expectations

Learn how we schedule care, what to expect from your caregiver, and how to communicate preferences.

💬 How to Report Concerns

• Contact our office at (717) 412‑7339 or info@rgshomecare.com

• Submit a Concern Form

• View our Grievance Policy

🤝 Rights & Responsibilities

• Consumer Bill of Rights

• Client Responsibilities Overview

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Still have questions?
We’re here to help—reach out at info@rgshomecare.com or give us a call!