Privacy Policy

Effective Date: 12/14/2024

Welcome to RGS Home Care (“we,” “our,” or “us”) and thank you for visiting our website, www.rgshomecare.com. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or interact with RGS Home Care as we provide personal assistance and home care services to our clients.

By using our website or our services, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information You Provide:

    • When you contact us through our website, complete forms, or schedule a consultation, we may collect personal information such as your name, address, phone number, email address, and other contact details.
    • Information related to your needs and preferences when requesting personal assistance services.

  • Information Collected Automatically:

    • We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and other technical data related to your access to our website.

  • Cookies and Tracking Technologies:

    • Our website uses cookies and similar tracking technologies to improve user experience, analyze website usage, and monitor performance. You can configure your web browser to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide personal assistance and home care services.
  • To schedule consultations or other services requested by you.
  • To communicate with you about services, promotions, or changes to our policies.
  • To respond to your inquiries or feedback.
  • To analyze website usage and improve our services and online experience.
  • To comply with legal obligations and protect the rights and safety of our clients, employees, or third parties.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, or email communications. These parties are bound by confidentiality agreements.
  • Legal Requirements: We may disclose personal information if required by law, regulation, or legal process.
  • Protection of Rights: We may share your information to protect the safety, rights, or property of RGS Home Care, our employees, clients, or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to maintain the security of your data, no system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely dispose of it in accordance with applicable laws and regulations.

6. Your Rights and Choices

Depending on your location, you may have the following rights related to your personal information:

  • Access, Update, or Delete Your Information: You may request access to, correction of, or deletion of your personal information.
  • Opt-Out of Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications or contacting us directly.
  • Limit Data Sharing: If applicable, you can request that we limit how we share your data.

To exercise any of these rights, please contact us at info@rgshomecare.com.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child without parental consent, please contact us, and we will take appropriate steps to remove the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We encourage you to review this policy periodically for any updates. Continued use of our website or services following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact us:

RGS Home Care
Mailing Address: 2404 Park Dr. Suite 101. Harrisburg, PA 17110
Phone Number: 717-412-7339
Email: info@rgshomecare.com

We are happy to assist you with any inquiries.

Effective Date: 12/14/2024

RGS Home Care is committed to protecting your privacy and maintaining transparency in how your personal information is used. Thank you for trusting us with your care needs.